Privacy Policy

Effective Date: December 22, 2024

"We", "our", "us" values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, mobile applications, and services.

1. Information We Collect

a. Personal Information

When you register or use our services, we may collect:

  • Name
  • Email address
  • Phone number
  • Business details (shop name, address, category)
  • Profile photos, videos, and content uploaded by you

b. Usage Data

We automatically collect certain information such as:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the platform
  • Interaction with videos, listings, and features

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience
  • Analyze traffic and usage patterns
  • Maintain login sessions and preferences

You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use collected information to:

  • Create and manage user and business accounts
  • Display business profiles, videos, and listings
  • Enable communication between customers and businesses
  • Improve platform performance and features
  • Send important updates, notifications, or service messages
  • Prevent fraud, misuse, and unauthorized access

3. Content Visibility

Any content (videos, images, shop details) uploaded by business users may be publicly visible on the platform. By uploading content, you grant us the right to display and distribute it on our platform for promotional and functional purposes.

4. Data Sharing and Disclosure

We do not sell or rent personal data to third parties. We may share information only:

  • With service providers supporting platform operations (hosting, analytics, payments)
  • To comply with legal obligations or government requests
  • To protect the rights, safety, and security of our platform and its users

5. Third-Party Services

We may integrate third-party services such as:

  • Payment gateways
  • Analytics tools
  • Video hosting or distribution platforms (e.g., YouTube APIs)

These services operate under their own privacy policies, and we recommend reviewing them separately.

6. Data Security

We implement reasonable technical and organizational measures to protect your data from:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no online platform can guarantee 100% security.

7. Data Retention

We retain personal data only as long as necessary to:

  • Provide our services
  • Comply with legal requirements
  • Resolve disputes and enforce agreements

Users may request account deletion by contacting us.

8. User Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your account and data (subject to legal obligations)
  • Withdraw consent where applicable

9. Children's Privacy

This platform is not intended for users under the age of 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@scrollbazar.com

Website: www.scrollbazar.com

By using our platform, you agree to this Privacy Policy and our Terms of Service.